Urgent appointments
To request an urgent appointment please call the practice on 01384 366155. Appointments are open from 7.30am.
Routine appointments
We offer 24-hour advanced access according to the government guidelines.
Request an appointment with a GP
We will respond to requests within 2 working days during opening times.
You can also:
- phone us on 01384 366155 after 9am
- visit the surgery and speak with a receptionist
Appointments with a Nurse
You can pre-book appointments with the practice nurse more than 48 hours in advance.
Request an appointment with a nurse or healthcare assistant
We will respond to requests within 2 working days during opening times.
You can also:
- phone us on 01384 366155 after 9am
- visit the surgery and speak with a receptionist
You can consult the nurse for a number of different problems, including immunisations, travel vaccinations, dressings and wound care, cervical smears, contraception, blood pressure checks, weight monitoring, minor illnesses.
If you are not sure whether your problem can be dealt with by the nurse, please check with a receptionist who will be able to advise you further.
Extended Access
In the Brierley Hill and Amblecote area practices are working in partnership to provide additional GP appointments. If you need access to an evening or weekend non-urgent appointment, please call the practice on 01384 366155 and speak to the receptionist at your registered practice during normal opening hours.
Your appointment may be with another practice in the Brierley Hill and Amblecote area and may not be at your registered practice.
- AW Surgeries
- High Oak Surgery
- Three Villages Medical Practice
- Thorns Road Surgery
- Quarry Bank Medical Centre
- Quincy Rise Surgery
- Waterfront Surgery
What your pharmacy can help with
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.
Pharmacy First Services
Acne, spots or pimples, Ankle/Foot Pain, Athletes Foot, Back or neck pain, Blisters, Cold sores, Cold symptoms (without cough or fever), Conjunctivitis or sticky eye (adults and children over 2 years), constipation, Corns or calluses on foot, Cough (adult and children over 5 years), Cystitis (women 16-64 years old only), Diarrhoea or tummy bug, Dry, sore or watery eyes (adults and children over 2 years), Earache (adults and children over 2 years), Ear wax or blocked ears (adults and children over 5 years), Eczema or dry skin, Eyelid problems (adults and children over 2 years), Failed contraception (Over 16’s ONLY), Flu symptoms, Hair loss (men), Hayfever, Headache or migraines, Head lice, Heartburn, Hip pain, Indigestion, Infant colic, Insect bites or stings, Itch, Mouth ulcers, Muscle pain, Nappy rash, Piles, Scabies, Scratch or graze, Shoulder pain or stiffness, Sinusitis, Skin rash (adult and children over 1 year), Sleep problems, Sore throat, Sprains and strains, Teething in babies, Threadworm, Oral Thrush , Toothache, Vaginal discharge or itch/vaginal thrush, Warts or verruca’s, Wound care or dressings, Wrist, hand or finger pain.
Pharmacy service
There are pharmacies within Dudley that offer the minor ailment service, this is free advice by a specially trained pharmacist in an extensive range of minor conditions. It also offers patients that do not pay for their prescriptions, where clinically appropriate, over the counter medication free of charge.
There is no need to book an appointment with your pharmacy to access this service. Within Dudley the Minor Ailment Scheme is available to anyone registered with a Dudley GP.
You can also find more information by visiting Pharmacy First Minor Ailments Scheme – Community Pharmacy Dudley.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system: Patient Access
- phone us on 01384 366155 during opening times
- use the link in your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Home visits
You may only request a home visit if you are housebound or are too ill to visit the practice.
Whilst we encourage our patients to come to the surgery, where we have the equipment and facilities available, we do appreciate this is not always possible.
Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. If you do need a home visit, you can help us by calling reception before 10:30 on 01384 366155.
Please note this surgery covers Dudley Borough, therefore we may not be able to provide community services or home visits to those who live further than 3 miles from the surgery.